Returns & Exchange Policy

If for any reason you are not satisfied with your order, simply return it within 90 days and we’ll replace it or refund the cost of the item (excluding Shipping and Processing fees), or we will repair or replace any item for a full year from date of purchase. All returned items must be in their original packaging and in the condition in which it was received in order to receive a full refund. At Brookbend.com, we continuously strive to improve our quality standards. Therefore, all returns are examined by our Returns Department to confirm the return reason. Upon review, you will receive an exchange, merchandise credit or refund according to our findings

Terms & Conditions

Welcome to Brookbend.com (“Website”). Please take a few minutes to review these Terms and Conditions. The use of the website (this “Website”) and the sale of products and services offered on this Website are governed by the terms and conditions set forth below and all other disclaimers, guidelines, policies, and terms and conditions of sale appearing on this Website. Your use of this Website in any manner, whether browsing, offering your thoughts and ideas, activating an account with us, or making a purchase, constitutes your acknowledgement that you have read the Terms and Conditions and that you agree to follow and be bound by them, and that disputes that may arise under them will be governed by the laws of the State of Massachusetts, without giving effect to any conflict of laws or principles.
You may access and view the content appearing on this Website for personal, non-commercial use only. You may download and/or copy certain portions of the content for personal, non-commercial use only, provided that you (a) retain all copyright, trademark, or other proprietary notices contained on the content, (b) do not modify or alter the content in any way, and (c) do not make the content available to any third party. Brookbend.com reserves complete title and full intellectual property rights in any Content that you download from this Website.
You agree to use this Website only for lawful purposes. The following activities are strictly prohibited: (a) misrepresenting the identity of a user; (b) tampering with this Website; and (c) conducting fraudulent activities.
This Website and all Content available on this Website are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge that your use of this Website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that Brookbend.com shall not be liable for any damages of any kind related to your use of this Website.
Brookbend.com attempts to ensure that the Content on this Website is complete and current. As indicated in the terms set forth below, Brookbend.com cannot guarantee that the information contained on this Website will not contain errors, inaccuracies, or omissions. Such errors, inaccuracies, or omissions may relate to price or to product description or availability. Brookbend.com l reserves the right to correct any error, inaccuracy, or omission, or to change or update the content without prior notice to you. Further, Brookbend.com reserves the right to refuse or cancel any orders containing any error, inaccuracy, or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, Brookbend.com shall promptly issue a credit to your credit card.